Privacy Policy

Müller Glas & Co Handelsgesellschaft m.b.H. is pleased to welcome you to our website and thank you for your interest in our offerings. The protection of your personal data is a top priority for us. Below, we inform you about the purposes for which we use your data. If you have any further questions, please feel free to contact our data protection management at: dsgvo@muellerglas.at

1. Collection and Storage of Personal Data as well as the Type and Purpose of Their Use

a) When Visiting the Website

When you access our website www.muellerglas.at, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called logfile. The following information is collected automatically and stored until it is deleted automatically:

  • IP address of the requesting computer,
  • Date and time of access,
  • Name and URL of the retrieved file,
  • Website from which access occurs (Referrer URL),
  • Browser used and, if applicable, the operating system of your computer, as well as the name of your access provider.

The above-mentioned data will be processed by us for the following purposes:

  • Ensuring smooth connection setup to the website,
  • Ensuring comfortable use of our website,
  • Analyzing system security and stability, and
  • For other administrative purposes.

The legal basis for the data processing is Article 6, Paragraph 1, Sentence 1, lit. f of the GDPR. Our legitimate interest arises from the above-listed purposes of data collection. Under no circumstances do we use the collected data to draw conclusions about your person.

In addition, we use cookies and analytics services when you visit our website.

b) To Fulfill Your Order

We use the data you provide to fulfill and process your order.

Furthermore, personal data will only be collected by us if you provide it voluntarily, for example, in a contact form or via email. Any further processing will only take place for the purposes for which the data was collected. If additional processing purposes are intended, you will be explicitly informed at the point of data entry and, if necessary, asked for your consent.

c) Newsletter

If you sign up for our newsletter, we will use the necessary or separately provided data to send you our regular email newsletter. You can unsubscribe from the newsletter at any time either by sending a message to the contact option described above or through a link provided in the newsletter.

2. Use of Data for Email Advertising Without Newsletter Subscription and Your Right to Object

If we have received your email address in connection with the sale of goods or services and you have not objected, we reserve the right to regularly send you offers for similar products to those already purchased from our range by email. You can object to this use of your email address at any time by sending a message to the contact option described below or via a dedicated link in the promotional email, without incurring any costs.

3. Data Transfer to Third Parties

Your data will generally not be transferred to third parties, unless we are legally required to do so or the data transfer is necessary to fulfill the contractual relationship. Your data will be shared with service providers who need your data to process your order (e.g. the shipping company responsible for delivery and the financial institution responsible for payment processing, for address validation purposes). In these cases, the scope of the transmitted data is limited to the minimum required.

4. Cookies

On various pages, we use cookies to make visiting our website more attractive and to enable the use of certain features. These are small text files that are stored on your computer. Most of the cookies we use are deleted from your hard drive after the browser session ends (so-called session cookies). Other cookies remain on your computer and allow us to recognize your computer on your next visit (so-called persistent cookies). Our partner companies are not permitted to collect, process, or use personal data via cookies on our website. Most browsers automatically accept cookies but also offer the option to reject cookies or display a warning before storing them.

5. Analysis Tools

Use of Google AdWords Remarketing

This website uses cookies for the purpose of targeting visitors with online advertisements at a later time through remarketing campaigns within the Google ad network. Third-party providers such as Google use cookies based on visits to this website to display remarketing ads. As a user, you have the option to disable the use of cookies by Google by visiting the following page to deactivate Google cookies: http://www.google.com/ads/preferences.

Web Analytics with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies," text files that are stored on your computer, enabling analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. In the case of IP anonymization being activated on this website, your IP address will be shortened by Google within EU member states or other contracting parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activities, and provide further services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be combined with other Google data. You can prevent the storage of cookies by adjusting your browser settings; however, please note that in this case, you may not be able to fully utilize all features of this website.

Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en

Use of Facebook Social Plugins

Our website uses social plugins ("plugins") from the social network Facebook, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Social Plugin by Facebook" or "Facebook Social Plugin." An overview of Facebook plugins and their appearance can be found here: http://developers.facebook.com/plugins

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Facebook's servers. The content of the plugin is transmitted by Facebook directly to your browser and embedded in the page. By embedding this, Facebook receives the information that your browser has accessed the relevant page on our website, even if you do not have a Facebook profile or are not logged into Facebook at the time. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.

If you are logged into Facebook, Facebook can immediately associate your visit to our website with your Facebook profile. If you interact with the plugins, for example, by clicking the "Like" button or leaving a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and shown to your Facebook friends.

For the purpose and scope of data collection and further processing and use of the data by Facebook, as well as your related rights and settings to protect your privacy, please refer to Facebook's privacy policy:
http://www.facebook.com/policy.php

If you do not want Facebook to associate the data collected through our website with your Facebook profile immediately, you must log out of Facebook before visiting our website.

6. Social Media Plug-ins

Use of Twitter Plugins (e.g. “Tweet” Button)

On our website, we use social plugins (“plugins”) from the microblogging service Twitter, operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”). The plugins are marked with a Twitter logo, for example, in the form of a blue “Twitter bird.”

An overview of the Twitter plugins and their appearance can be found here: https://twitter.com/about/resources/buttons

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Twitter’s servers. The content of the plugin is transmitted directly to your browser by Twitter and embedded into the page. By embedding this content, Twitter receives the information that your browser has visited the corresponding page on our website, even if you do not have a Twitter profile or are not logged into Twitter. This information (including your IP address) is transmitted directly from your browser to a Twitter server in the USA and stored there.

If you are logged into Twitter, Twitter can immediately associate your visit to our website with your Twitter account. If you interact with the plugins, for example, by clicking the “Tweet” button, this information is also transmitted directly to a Twitter server and stored there. The information is also published on your Twitter profile and shown to your contacts.

For the purpose and scope of data collection, further processing and use of the data by Twitter, as well as your related rights and privacy protection settings, please refer to Twitter’s privacy policy:
https://twitter.com/privacy

If you do not want Twitter to immediately associate the data collected through our website with your Twitter account, you must log out of Twitter before visiting our website. You can also prevent the loading of Twitter plugins entirely using browser add-ons, such as the script blocker “NoScript” (http://noscript.net/).


Use of AddThis Plugins (e.g. “Share” Button)

On our website, we use social plugins (“plugins”) from the bookmarking service AddThis, operated by AddThis LLC, Inc. 8000 Westpark Drive, Suite 625, McLean, VA 2210, USA (“AddThis”). The plugins are usually marked with an AddThis logo, such as a white plus sign on an orange background.

An overview of the AddThis plugins and their appearance can be found here: https://www.addthis.com/get/sharing

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to AddThis’s servers. The content of the plugin is transmitted directly to your browser by AddThis and embedded into the page. By embedding this content, AddThis receives the information that your browser has visited the corresponding page on our website and stores a cookie on your device to identify your browser. This information (including your IP address) is transmitted directly from your browser to an AddThis server in the USA and stored there. AddThis uses the data to create anonymized user profiles, which serve as a basis for personalized and interest-based advertising targeted at visitors to websites with AddThis plugins.

For the purpose and scope of data collection, further processing, and use of the data by AddThis, please refer to AddThis’s privacy policy:
http://www.addthis.com/privacy/privacy-policy

If you do not want to allow AddThis to collect data for the future, you can set an opt-out cookie, which you can download at the following link:
http://www.addthis.com/privacy/opt-out

You can also prevent the loading of AddThis plugins entirely using browser add-ons, such as the script blocker “NoScript” (http://noscript.net/).

7. Rights of Data Subjects

You have the right:

  • Under Art. 15 GDPR, to request information about the personal data we process about you. In particular, you can request information on the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned retention period, the existence of a right to correction, deletion, restriction of processing, or objection, the existence of a right to lodge a complaint, the origin of your data, if it has not been collected by us, as well as information about the existence of automated decision-making, including profiling, and, if applicable, meaningful information about the details of this process;

  • Under Art. 16 GDPR, to request the immediate correction of inaccurate or completion of your personal data stored with us;

  • Under Art. 17 GDPR, to request the deletion of your personal data stored with us, unless the processing is required to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims;

  • Under Art. 18 GDPR, to request the restriction of processing your personal data, to the extent that the accuracy of the data is disputed by you, the processing is unlawful, but you oppose the deletion, and we no longer need the data, but you require it for the establishment, exercise, or defense of legal claims, or you have objected to processing under Art. 21 GDPR;

  • Under Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format, or to request its transmission to another controller;

  • Under Art. 7 (3) GDPR, to withdraw your consent at any time with respect to us. This means that we may no longer continue processing data based on this consent in the future;

  • Under Art. 77 GDPR, to lodge a complaint with a supervisory authority. Typically, you may contact the supervisory authority of your usual residence, workplace, or our business location.

8. Right to Object

If your personal data is processed based on legitimate interests under Art. 6 (1) Sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data under Art. 21 GDPR, if there are grounds related to your particular situation or if the objection is directed against direct marketing. In the latter case, you have a general right to object, which we will implement without needing to provide a specific situation.

If you wish to exercise your right of withdrawal or objection, please contact us via email at dsgvo@muellerglas.at

8. Data Security

We use the widely adopted SSL (Secure Socket Layer) protocol during your visit to our website, in combination with the highest encryption level supported by your browser. Typically, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we will use 128-bit v3 technology instead. You can recognize if a page on our website is transmitted securely by the closed padlock or key symbol in the lower status bar of your browser.

In addition, we employ appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously updated in line with technological advancements.

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